Telehealth Services

Telehealth Appointments

Meet with one of our board-certified allergist from the comfort of your home.

Charleston Allergy & Asthma is now offering telehealth appointments! This means if you can’t come to our offices for a particular reason (illness, transportation, etc.), we can conduct your visit online.

Wondering if a telehealth appointment is ideal for your next visit? Contact our office or request an appointment below.

If you need an in-person appointment, our team is taking all necessary precautions to ensure the safety of our patients and staff. Please visit our COVID-19 page to learn more.

Request a Telehealth Appointment:

Next steps after scheduling your appointment:

 

If this is your first telehealth visit with our office, print and sign the telehealth consent form . Our staff will direct you on how to submit your form upon scheduling your appointment.

 

A few minutes before your appointment, go to https://chasallergy.dox.me.

 

Choose the provider you are scheduled to see and then you’ll be placed in a virtual waiting room.

If you experience any issues with your telehealth visit, please contact our office for assistance:

Mount Pleasant 843.881.2030        Summerville 843.832.9588         West Ashley 843.556.9588

If you’re having a medical emergency, call 911 and do not wait for a telehealth appointment.

More Information:

How do I know telehealth is covered by my insurance?

Even if your insurance didn’t cover telehealth visits before, most government and private insurers are granting temporary coverage for telehealth visits during COVID-19. Check with your insurance provider before calling to see if you’re covered and for more information.

 

Using telehealth in the future:

Telehealth is a good choice for visits that are mild in nature; annual or routine appointments, reviewing asthma plans, eczema or food allergy follow-ups. Patients requiring biologic injections or allergy testing should be seen in the clinic. 

 

What should I know when I log-on for my appointment?

The visits are more successful when your device is connected through a strong WiFi connection or ethernet cable. The use of cellular data may result in poor signal or loss of signal.

 

If you are currently experiencing COVID-19 symptoms, visit our COVID-19 information webpage.