Charleston Allergy & Asthma is now offering telehealth appointments! This means, if you can’t come to our offices for a particular reason (illness, transportation, etc.), we can conduct your visit online!
If you are already scheduled for a telehealth appointment with one of our allergists, then go to https://chasallergy.doxy.me a few minutes before your appointment. Choose the provider you are scheduled to see and then you will be placed in the virtual waiting room. It is that easy!
If this is your first telehealth visit with our office, then you will need to print and sign the telehealth consent form. Once signed, our staff will direct you on how to submit your form upon scheduling your appointment.
If you are experiencing issues with your telehealth visit, please contact our office for assistance:
We are now offering telehealth visits for new and established patients. If you would like to schedule a telehealth visit, call our office to schedule an appointment and let them know you would prefer a telehealth visit. If you need an in-person appointment, our team is taking all necessary precautions to ensure the safety of our patients and staff. Please visit our COVID-19 page to learn more.
If you’re wondering if a telehealth appointment would be ideal for your next visit, please contact our office.
If you’re having a medical emergency, call 911 and do not wait for a telehealth appointment.
How do I know if it’s covered by my insurance?
Even if your insurance didn’t cover telehealth visits before, most government and private insurers are granting temporary coverage for telehealth visits during COVID-19. Check with your insurance provider before calling to see if you’re covered and for more information.
Using telehealth in the future:
Telehealth is a good choice for visits that are mild in nature; annual or routine appointments, reviewing asthma plans, eczema or food allergy follow-ups. Patients requiring biologic injections as well as new patients should be seen in the clinic.
What should I know when I log-on for my appointment?
The visits are more successful when your device is connected through a strong WiFi connection or ethernet cable. The use of cellular data may result in poor signal or loss of signal.
If you are currently experiencing COVID-19 symptoms, visit our COVID-19 information webpage.